THE SOCIETY is located at 1300 First Street Suite 241 & 251 in Downtown Napa. The studio is on the very back side of the Archer Hotel (parallel to First Street) on the walkway between Compline Wine Bar/Kitchen Door and Kohls department store. There is ample street parking nearby, as well as the option to park in two free parking garages just steps from the studio.
Please e-mail the studio email@example.com and request a pricing break down sheet and we will happily send it to you via email, or ask our front desk staff next time you’re in and they will explain the break down to you in person.
You can sign up for classes by creating an account through our website or download our App through iTunes or Google Play to sign up right from your phone (the most preferred booking method) one week in advance (booking opens Saturday’s at 2PM for upcoming week). Once you have created an account, you can decide how many classes you want to purchase and then use your purchased class credits, or memberships to book into your ride.
Our minimum age is 13 years old and you must be 4’11” tall at a minimum. If you are under the age 18, you may not ride unless a parent or guardian signs a waiver for you in person. If you are under the age of 15, your parent/guardian must also ride with you, in addition to signing a waiver.
We do not have shoe rentals, however we are happy to give you our favorite brand recommendations so you can purchase a pair. You can wear either cycling shoes or sneakers on our bikes, which are all equipped with toe cages for sneakers as well as SPD and Delta clip compatibility.
We recommend wearing breathable clothing with wicking capabilities. Most people wear workout leggings/bike shorts and a t-shirt, or tank and don’t forget to wear socks! Please bring layering clothes for after class.
We encourage you to bring your own towel, but if you forget, we sell them for $5.
We have a water filling station at the studio and we also sell waters at the front desk for $3.
The doors close two minutes prior to class. If you are going to be late, please call the studio to let us know and we will accommodate if possible. We allow a 5 minute late admittance to both STRENGTH and CYCLE, but if there is a waitlisted person at the studio, your spot will be released to whomever is present at the start of a class.
You can read our terms here.
Classes go live for booking every Saturday at 2:00PM. ALL ACCESS members can book cycle at 11:00AM and DOUBLE WHAMMY members can book cycle + strength classes at 11:00AM.
All classes have different expiration dates, please check each individual class type on the website or APP description in the “BUY” section for more information.
We understand that life happens and things come up that are out of our control. Please reach out via phone, or email to let us know if you need to cancel your class. Our cancellation window is 12 hours prior to class for cycle and 24 hours for strength classes. If you cancel before those cut-offs, we’ll put your class pass back in your account. We do charge a late cancel fee of $15 to those on memberships who cancel less than 12 hours before class. If members fail to cancel before class begins, they will be assessed a $20 no-show fee. If you have booked your class using a class credit, you will lose the credit if you are a late cancel, or no show.
We understand things come up that are beyond our control and a member may need to cancel, or freeze a membership. In order to cancel a recurring monthly membership, a member must request cancellation before the next billing cycle.
In order to cancel a 6 or 12 month membership, (if it is beyond 45 days into a long term membership contract), a member needs to request cancelation before the next billing cycle and a $225 cancellation fee will be assessed. If a member is moving to a new location, by which it is unreasonable to commute to THE SOCIETY, we will cancel their membership at no cost.
To freeze an account for up to 30 days, please contact the front desk at firstname.lastname@example.org to request the date of the freeze and you will be assessed a $25 fee.
Learn how to setup your bike at THE SOCIETY, click here